Overview

At the center of any successful DSL service deployment is a well-designed test plan. Since a customer’s first impression is so powerful, the ability to deliver a new service on time and as expected goes a long way toward building an enduring customer relationship. But a good DSL test platform is more than a customer service tool; it is a core process that affects the efficiency and ability of the service provider to provision the DSL service profitably. The goal of a solid DSL test plan is to ensure that the greatest number of lines are provisioned in the least amount of time and supported with the fewest number of people. This tutorial will focus on the basic aspects of DSL testing.