ACD
automatic call distributor
ATM
asynchronous transfer mode
CPU
central processing unit
CT
computer telephony
CTI
computer telephony integration
DSP
digital signal processor
ECTF
Enterprise Computer Telephony Forum
EMC
electromagnetic capability
IDE
Integrated Drive Electronics
IEEE
Institute of Electrical and Electronic Engineers
ISA
industry standard architecture
MVIP
multivendor integration protocol
PCI
peripheral component interconnect
PCM
pulse code modulation
PEB
PCM expansion bus
PICMG
PCI industrial computers manufacturers group
SCSA
signal computing system architecture
TMC
time-division multiplexer
VME
VersaModule Europe
VoIP
voice over Internet protocol


